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Agency Benefits Contacts

When to Contact Your Agency Benefits Specialist

Every agency has at least one designated benefits contact—often someone in Human Resources or another staff member responsible for employee benefits. They can help with:

  • Enrollment and eligibility questions
  • Updating personal or dependent information
  • COBRA notices
  • Payroll deduction issues
  • Accessing Core-CT or eBenefits
  • Qualifying life event changes

For help with Anthem medical benefits, claims, HEP, or care coordination, contact a Care Coordinator.