Agency Benefits Contacts
When to Contact Your Agency Benefits Specialist
Every agency has at least one designated benefits contact—often someone in Human Resources or another staff member responsible for employee benefits. They can help with:
- Enrollment and eligibility questions
- Updating personal or dependent information
- COBRA notices
- Payroll deduction issues
- Accessing Core-CT or eBenefits
- Qualifying life event changes
For help with Anthem medical benefits, claims, HEP, or care coordination, contact a Care Coordinator.