State of Connecticut
Benefit Information

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For your personal benefits portal:
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By Phone

833-740-3258

Hours: Monday-Friday, 8:30 a.m.-10 p.m. ET

by secure message:

In your benefits portal, click the Messages button, then Send New Message.

by live chat:

In your benefits portal, click Live Chat in the left sidebar.

Limited on time or need help after hours? Schedule a call now!

In your benefits portal, click Schedule a Call in the left sidebar and complete the form.

Get Assistance on the go

Connect with a Care Coordinator on the MyQHealth app.

The State of Connecticut has partnered with Quantum Health to offer a comprehensive member benefits portal with Care Coordinators to help you with your healthcare needs. These nurses, clinicians, and benefits specialists are available by phone, chat or secure message.

what can a care coordinator help me with?

Care Coordinators can assist all members (including spouses and adult dependents) enrolled in the state of Connecticut Anthem medical plan.

  • Finding healthcare providers, including Providers of Distinction
  • Reviewing your care options
  • Providing care information for health concerns
  • Contacting providers to coordinate your treatment
  • Navigating how to utilize your benefits

  • Confirming your HEP status
  • Questions on reinstatement
  • Assistance meeting HEP chronic condition requirement

  • Answering claims, billing, and benefit questions
  • Saving money on out-of-pocket costs
  • Verifying coverage and get prior authorization, if needed
  • Locating in-network and top-quality care providers
  • Reviewing your benefit options during open enrollment

 

Forms
State Employee
Benefits Enrollment