Identity Theft Protection

Norton LifeLock

NortonLifeLock provides comprehensive all-in-one identity theft protection, credit monitoring, device security, parental control, credit card and banking monitoring services sending you alerts if they detect potential threats to your identity. Should you become a victim of identity theft, Norton LifeLock will work with you to resolve it.

Eligibility

Employees are eligible to enroll in the plan on their first day of employment. The minimum contribution is $20 per pay You are eligible to enroll for Norton LifeLock benefits using payroll deduction if you work at least 17.5 hours per week (excluding those paid on the Special Bi-Weekly pay cycle). State employees that do not meet the minimum hour or pay cycle criteria can enroll for the same Norton LifeLock benefits using direct billing.

How to Enroll

Enroll through Norton LifeLock’s Website: http://stateofct.excelsiorenroll.com

For Enrollment Assistance: Call Norton LifeLock by Phone: (844) 698-8640, Option 2

For Post-Enrollment Member Service: Phone: (800) 607-9174, M-F, 9 am – 7 pm (EST) | Email: eb_service@nortonlifelock.com

For Emergency After-Hours Assistance: Phone: (800)543-3562, (800-LIFELOCK)

For Pre-Enrollment Benefit Team or General Account Assistance: Phone: (844) 698-8640, Option 2 | Email: eb_service@nortonlifelock.com