Open Enrollment Has Ended

Open Enrollment Has Ended

Open Enrollment 2020
has ended

What’s New?


This site, Care Compass, is a new centralized hub dedicated to the state health plan, providing access to all health benefits materials and contact information. You will notice the Care Compass logo on all benefit communications coming from the state.


Health Navigator is a tool available by phone, web and online messenger chat to help anyone on the state plan navigate their health benefits, including finding Networks of Distinction, answering questions about benefits and troubleshooting problems. Use the buttons on the top or bottom of this page to access the tool.


Above-average high-quality doctors and locations are distinguished as part of a “Network of Distinction” in the Health Navigator search tool. Using these providers or facilities for certain procedures may entitle you to a cash incentive. Use the Health Navigator tool to explore incentives and book appointments.

[Hospitals and Providers, click here.]


Network of Distinction doctors and locations are available for certain procedures and should always be the first choice for those seeking highest quality for those procedures.

However, there are hundreds of high-quality providers and specialists covered by the state health plan for primary care and specialty care. The Health Navigator call line and chat messengers can help you find the best providers covered by the state plan. A full list of providers, regardless of quality metrics, is available through the “provider finder” tool on Anthem’s website.


Members may be eligible for a cash reward for choosing a Network of Distinction through Health Navigator. The amount of a cash reward varies by procedure and location – and can be found by using the Health Navigator online tool, phone line or online chat.

Review Plans

Review plan info and rates. Use the provider finder to see if your doctors are in-network.

Ask Questions

Contact Health Navigator with any benefit questions.

Make Changes

To make changes, contact your agency personnel responsible for benefit changes.

Watch the Virtual Presentation

Oxford to Anthem Transition

Members enrolled in an UnitedHealthcare Oxford plan will automatically transition to the most comparable Anthem plan on October 1 unless a new plan in selected during Open Enrollment. Below is the transition guide to find which plan you will default into if you do not make a change.

Point of Enrollment Gatekeeper plans (POE-G)
UnitedHealthcare Oxford HMO = Anthem State BlueCare POE Plus
Point of Enrollment Plans (POE)
UnitedHealthcare Oxford HMO Select = Anthem State BlueCare Point of Enrollment
Point of Service Plans (POS)
UnitedHealthcare Oxford Freedom Select = Anthem State BlueCare POS
N/A Anthem State Preferred POS*
Out of Area Plans (OOA)
UnitedHealthcare Oxford Out of Area = Anthem Out of Area