Limited on time or need help after hours? Schedule a call now!
In your benefits portal, click Schedule a Call in the left sidebar and complete the form.
The State of Connecticut has partnered with Quantum Health to offer a comprehensive member benefits portal with Care Coordinators to help you with your healthcare needs. These nurses, clinicians, and benefits specialists are available by phone, chat or secure message.
what can a care coordinator help me with?
Care Coordinators can assist all members (including spouses and adult dependents) enrolled in the state of Connecticut Anthem medical plan.
- Finding healthcare providers, including Providers of Distinction
- Reviewing your care options
- Providing care information for health concerns
- Contacting providers to coordinate your treatment
- Navigating how to utilize your benefits
- Confirming your HEP status
- Questions on reinstatement
- Assistance meeting HEP chronic condition requirement
- Answering claims, billing, and benefit questions
- Saving money on out-of-pocket costs
- Verifying coverage and get prior authorization, if needed
- Locating in-network and top-quality care providers
- Reviewing your benefit options during open enrollment
Benefits Enrollment